Every time you interact with Orbit Cables, you may provide data directly to us or we may collect information about your use or our service while purchasing a product or interacting with us through our website, app, or social media pages. This information may include:
- Your name
- Your email address
- Your telephone number
- Your social media profile
- Your gender
- Your age
- Information about the products you’ve purchased
- Your usage of and activities on our pages
- Your interests, etc.
In addition, we may collect personal data via cookies or similar techniques, including, but not limited to:
- Your IP address;
- Your cookie ID;
- Your web browser;
- Your location;
- The web pages you visit on our websites;
- The advertisements you’ve viewed or clicked through;
Why do we collect data and share it
We may share your information with our trusted business partners, service providers or the law enforcement offices whenever we are required to do so to protect Orbit Cables and its users.
Updates to Privacy
The data is collected so that we may know you better so that we can serve you better while respecting your choices about how we use your personal data. Any data we collect is used to perform statistical analysis to understand user behaviour and trends, to be able to improve our services and decide which features should be implemented next. This, however, doesn’t involve your personal data.
Your consent is important to us
We collect and use only the amount of personal data we need for approved and lawful purposes. We provide reasonable and appropriate safeguards to prevent loss, and unauthorised use or disclosure, of personal data. By accessing and using our Services, you consent to the storage of cookies, other local storage technologies, beacons and other information on your devices. You also consent to the access of such cookies, local storage technologies, beacons and information by us and by the third parties mentioned above.
The Company will process the refund as per the following policy: -
In case of a cancellation as per the Cancellation Policy defined here, the refund of the payment made by the Customer after deduction of the corresponding cancellation charges will be automatically processed to the Customer ledger within 5 working days from the cancellation.
In case of a return, as per the Return Policy defined here, the refund of the payment made by the Customer for the purchase of the product(s) will be initiated once the product(s) are received and verified at the Company’s office. The refund after deduction of the penalty fees if any will be processed to the Customer ledger within 5 working days from the acceptance of the product(s) by the Company.
The Customers at any time can request to get their refund and/or any positive ledger balance to their bank account provided on the Platform. Any such request will be processed withing 5 to 7 working days.
Once the product is dispatched then cancellation policy won't be entertained before that within 5 to 6 days Customer can cancel the product before it gets delivered.For any assistance, please feel free to mail the Company at email@example.com